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The program and associated edited files, with bowings, are lost just before concerts. This is extremely frustrating, not to mention crippling. The machine and Mobilesheets are wonderful, but for this one problem that has crept up in the last month. It seems to be associated with connecting to Wi-Fi. This started in mid Feb. 2025. Lawrence Rhodes for Valerie Tisdel.
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Has anyone else ever encountered this? I don't recall ever hearing about someone having the app uninstalled automatically if they lost and/or regained WiFi. Have you tried factory resetting/powerwashing that device yet? I can't remember if we discussed that over email.
Mike
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My wife has reported since the reset, stellar performance, no spinning wheel of death. Seems an Acer dedicated to one user solves the problem.
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That's great news - thanks for following up to share that. I can't say I ever tested with multiple users on a single device, but it does sound like I'll need to warn users about that.
Mike
