Posts: 129
Threads: 44
Joined: Oct 2013
Reputation:
0
Hello,
since syncing by Wifi is very unstable for me, i switched to use the USB connection.
Maybe you can fix two things in the Companion:
1. Please remember the setting of "Enable Advanced Connection Options" after restarting the program
2. After disconnecting the tableet the "Connect using USB" option stays activated.
To reconnect i have to deactivate it first and then activate it again.
Maybe you can change it to change automatically when the device is disconnected.
Thanks.
Posts: 13,358
Threads: 301
Joined: Apr 2012
Reputation:
235
I've got a fix in place for #1 now. As for #2, I changed the code to uncheck that option after the disconnect occurs so that it can be checked again when you are ready to reconnect.
Thanks,
Mike
Posts: 164
Threads: 35
Joined: Aug 2016
Reputation:
0
I am using VMWare Fusion on my mac to run Windows 10.
I could not set up USB connectivity.
I tried the steps to download drivers and such but to no avail.
My Tablets disconnect from my Companion App every minute or so. :
Do most people connect via USB or Wifi?
12 tablets (Insignia, ONN, Dragon Touch). Ranging from Android 5 to 9.
Posts: 164
Threads: 35
Joined: Aug 2016
Reputation:
0
Mike Zuber so kindly did that yesterday ... so I'm assuming its the VMWare Fusion that is the issue.
thanks for the help
12 tablets (Insignia, ONN, Dragon Touch). Ranging from Android 5 to 9.
Posts: 933
Threads: 84
Joined: Feb 2017
Reputation:
28
@dallaskruse
Have you tried flushing the DNS cache? (relatively easy on native Win10, no idea what is involved on a mac and/or VMWare Fusion but probably similar)
Geoff
Samsung Galaxy Tab A6
Posts: 164
Threads: 35
Joined: Aug 2016
Reputation:
0
I have not tried that. I'll research how to do so and try it.
If it helps, I discussed this in another thread
https://zubersoft.com/mobilesheets/forum...p?tid=4525
12 tablets (Insignia, ONN, Dragon Touch). Ranging from Android 5 to 9.
Posts: 5
Threads: 1
Joined: Dec 2019
Reputation:
0
Mobilesheets Pro is working great for me and I use it daily.
However I use the WIFI connections to work on the laptop application from my main PC and it connects fine.
But, it looses connections ever so often, like every 10-15 minutes or so, and I have to disconnect on both PC and Laptop before reconnecting.
Since the PC and Laptop are in different rooms this is annoying.
Is there a fix for this?
Thank you in advance.
Posts: 933
Threads: 84
Joined: Feb 2017
Reputation:
28
Check that windows isn't entering some power saving mode and turninf off the wifi.
If it is this, you can extend the interval before power saving kicks in and/or tell windows not to disable the device when power saviing kicks in.
If you have windows on both devices then you need to make the similar changes at both ends.
Geoff
Samsung Galaxy Tab A6