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Julie,
I have been receiving automatic updates since March 2022, but it seems to have stopped at version 3.5.3 for me.
How do I get automatic working again, or is it a manual process?
Thanks, Jerry
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Hello Jerry,
It depends somewhat on which app store you purchased through. If you want to manually update and purchased through the Google Play Store, then load the Google Play Store app (do not use a web browser), log in with the email you used to purchase MobileSheets if not already logged in, search for MobileSheets and tap the update button on the store page. If you purchased through the Amazon Store, Amazon has not approved any of my updates for the last two weeks. I have no idea why there is such an enormous delay in them approving my updates, but there isn't really anything I can do about it unfortunately.
Mike
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Thanks Mike,
Sorry, I should have been more specific ---- I'm using the Windows 10 version 3.5.3,
purchased through the Microsoft store. It WAS auto-updating, but nothing came through since 3.5.3.
The Microsoft store site shows the current version as 3.5.3, so it's out of sync.
Not sure if you can get them straightened out, but had to let you know.
Jerry
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Version 3.5.3 is the latest Windows version through the Microsoft Store as of this moment. I had submitted a version 3.5.4 but it looks like something went wrong during their approval process. I'll switch this to version 3.5.5 and try to submit it again.
Thanks,
Mike
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OK, Thanks Mike! Windows version 3.5.5 came through today automatically, working fine.
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Thanks Graeme, --- point well taken. However, I don't see any option to manually update in the Win 10 version! (Not currently using the Android version)
That actually surprised me the first time I received an auto update when I first started using Mobile Sheets, it just appeared, with the changelog displayed.
There was no notification that an update was available, it just was there. No problem so far, but yes, I see it could potentially be a problem.
Backing up as we speak, LOL!
Jerry