Posts: 4
Threads: 1
Joined: Oct 2024
Reputation:
0
I've updated and installed the Mobilesheets companion V. 4.06 on my Windows 10-HP-Laptop.
After updating i cannot load a new Song via drag and drop. Only the first page of the song ist imported.
Even the first page isnt displaed. unter "File".
Where can i download an earlier Version of the companion?
Greets Killergitarre
Posts: 13,372
Threads: 302
Joined: Apr 2012
Reputation:
236
10-11-2024, 07:04 AM
(This post was last modified: 10-11-2024, 07:07 AM by Zubersoft.)
The companion app works perfectly fine and there are no known issues with importing PDFs that I'm aware of with 4.0.6 or higher (4.0.7 is the latest). If the page order is incorrect, just left-click to use the page order UI to add missing pages, or right-click the page order field to just enter the page order to ensure all pages are used. If you are using one PDF per page, that is not advised and you would have to right-click the song grid and select "New Song" and then add all those PDFs on the files tab.
You cannot downgrade the companion app, so let's instead focus on fixing whatever isn't working for you, as I can get fixes implemented quickly if needed. Send the PDF to mike@zubersoft.com so I can test it out. Also, it would help to know if you have enabled Settings->Import Settings->Extract PDF Metadata on your tablet.
Mike
Posts: 4
Threads: 1
Joined: Oct 2024
Reputation:
0
Update:
I've installed the 4.0.9 - Version of the Companion on my old Laptop with Windows 7 Home and everything worked fine.
I also installed it on another Windows-10-Laptop and my issue persisted: PDF-Files are not fully imported and not displayed on the "File" Page.
Greets Killergitarre
Posts: 13,372
Threads: 302
Joined: Apr 2012
Reputation:
236
Are you using MobileSheets on an Android tablet, Windows device or iPad? I just want to verify I'm testing this in the same fashion as you are using it.
Thanks,
Mike