12-08-2015, 04:01 PM
So the first three things to always consider are:
1) Is MobileSheetsPro Companion blocked in Windows Firewall (make sure both boxes are checked to allow for public/private)?
2) Do you have an anti-virus program running?
3) Have you rebooted your router?
If all three things don't help, then I want to verify that you are using the latest version of both the tablet software and companion. You should have v1.3.0 on the tablet and version 2.2.2 of the companion. Lastly, are they connected to the same network, or do you have multiple routers in your home?
Mike
1) Is MobileSheetsPro Companion blocked in Windows Firewall (make sure both boxes are checked to allow for public/private)?
2) Do you have an anti-virus program running?
3) Have you rebooted your router?
If all three things don't help, then I want to verify that you are using the latest version of both the tablet software and companion. You should have v1.3.0 on the tablet and version 2.2.2 of the companion. Lastly, are they connected to the same network, or do you have multiple routers in your home?
Mike