03-27-2016, 08:53 AM
(This post was last modified: 03-27-2016, 09:19 AM by Steve B..
Edit Reason: punctubation
)
I'm running into issues with version compatibility between the companion app and the app on two of my tablets.
These are older tablets, and the one in front of me is running Anrdoid 3.1.
I downloaded my MSPro app from the Amazon AppStore, and up until today everything has been working fine. Three other tablets have been updated to ver. 1.4.2 by Amazon.
I updated a song today on a newer tablet I normally use for this, and used the companion app to backup my files (after getting and installing the latest update, of course!).
Since I want all of my tablets to have and display the same songs, playlists, and settings, I have been using the restore feature on each tablet in turn to restore the saved backup.
Today I find that is not possible on these older tablets, since the Amazon AppStore will only install ver. 1.3.2 on the tablet, and the newer companion app will not sync with ver.1.3.2.
Even worse, I deleted MSPro from the tablet, thinking I could 'force' the newer version when I re-installed...no dice...and now I have a tablet with NO music on it.
What, if anything, can I do to solve these issues?
Steve
EDIT: I'm trying a 'stand-alone' back-up on one of the newer tablets to see if I can restore it after copying to a storage location on the 'blank' tablet, wish me luck!
These are older tablets, and the one in front of me is running Anrdoid 3.1.
I downloaded my MSPro app from the Amazon AppStore, and up until today everything has been working fine. Three other tablets have been updated to ver. 1.4.2 by Amazon.
I updated a song today on a newer tablet I normally use for this, and used the companion app to backup my files (after getting and installing the latest update, of course!).
Since I want all of my tablets to have and display the same songs, playlists, and settings, I have been using the restore feature on each tablet in turn to restore the saved backup.
Today I find that is not possible on these older tablets, since the Amazon AppStore will only install ver. 1.3.2 on the tablet, and the newer companion app will not sync with ver.1.3.2.
Even worse, I deleted MSPro from the tablet, thinking I could 'force' the newer version when I re-installed...no dice...and now I have a tablet with NO music on it.
What, if anything, can I do to solve these issues?
Steve
EDIT: I'm trying a 'stand-alone' back-up on one of the newer tablets to see if I can restore it after copying to a storage location on the 'blank' tablet, wish me luck!
I could be wrong, it happened once before.