06-23-2016, 05:56 AM
If you send me an email at mike@zubersoft.com, I can get you switched over to Google Play. You would have to install that version separately though, which means you'd need a valid library backup to restore your library. How much space do you have free on the device? I just want to make sure there was enough room to generate the backup file. It's definitely a bad sign that the companion app can't open the backup file. I'll have to generate a backup with the latest version to verify that there are no issues with extraction dialog.