07-16-2017, 03:21 AM
(07-13-2017, 11:33 AM)Zuberman Wrote: That sounds like it might be an error related to the PDF rendering library. Rolling back the software may have just fixed corrupted files. I would have liked having your colleague reinstall the softward before rolling back just so we could have ruled that out. I'm definitely not seeing that behavior on any of my devices and I'm not getting any widespread reports of that occuring. I do get rare reports about this behavior happening on some devices, but I've never been able to pinpoint why it happens. Is anyone else seeing this on their device with the latest updates?
Thanks,
Mike
She tried reinstalling with the updated app and restoring her library, and all's good again. False alarm, thanks Mike for all you do!