02-20-2018, 03:01 AM
Andrew,
Are you running the original MobileSheets or MobileSheetsPro? If the tablet shuts down gracefully, then MobileSheets should be shut down gracefully as well, but I've honestly never tested that. It certainly shouldn't cause any files to be 0 kb in size though - that's definitely troubling. You said you were creating a library backup when the shutdown occurred? Did you recently restore your library from a backup?
Mike
Are you running the original MobileSheets or MobileSheetsPro? If the tablet shuts down gracefully, then MobileSheets should be shut down gracefully as well, but I've honestly never tested that. It certainly shouldn't cause any files to be 0 kb in size though - that's definitely troubling. You said you were creating a library backup when the shutdown occurred? Did you recently restore your library from a backup?
Mike