04-05-2018, 02:54 PM
I just ran the following test:
1) On my PC, I imported a file, and drew a white box on it. I then backed up my library. My main PC has multiple monitors and the primary one is 3440x1440.
2) On my little test device, which has a 10.1 screen with 1280x800 resolution, I restored the backup.
3) On the test device, I loaded the song and verified that the white box is in the exact location it should be.
4) On my PC, I dragged the MobileSheets window between my monitors and the white box always stayed in the same location and looked fine
So I'm not seeing the problem you are seeing and will need instructions for exactly how to reproduce the problem. I'm not sure if something is different about your test environment or the types of files you are using. For reference, are you using PDFs or image files?
Thanks,
Mike
1) On my PC, I imported a file, and drew a white box on it. I then backed up my library. My main PC has multiple monitors and the primary one is 3440x1440.
2) On my little test device, which has a 10.1 screen with 1280x800 resolution, I restored the backup.
3) On the test device, I loaded the song and verified that the white box is in the exact location it should be.
4) On my PC, I dragged the MobileSheets window between my monitors and the white box always stayed in the same location and looked fine
So I'm not seeing the problem you are seeing and will need instructions for exactly how to reproduce the problem. I'm not sure if something is different about your test environment or the types of files you are using. For reference, are you using PDFs or image files?
Thanks,
Mike