12-01-2018, 07:36 PM
Hello,
i've registered to this forum because of having same issues with the surface pen on a surface 4 pro that where really annoying.
Normaly the pen is registered as a small dot on the screen when the tip is some millimeters above the screen. Then when i touch the screen with the tip it starts writing. After losing from the screen it stops writing. But in some cases MobileSheet is not stop to writing the line. It goes on until the pen tip is out of the detection range of the screen.
This problem also appears when using the backside of the pen to delete something.
I'm not totally clear but it could be that this has something to do with the hand detection. If i start writing before i lay down my hand on the screen it mostly works. When the pen tip is detected after i layed down my hand on the screen it really often gets out of control.
To be clear that the problem only exists in MobileSheets i've tested writing in OneNote and on the Win10 Scribbel Tool. Both without problems.
Any ideas?
i've registered to this forum because of having same issues with the surface pen on a surface 4 pro that where really annoying.
Normaly the pen is registered as a small dot on the screen when the tip is some millimeters above the screen. Then when i touch the screen with the tip it starts writing. After losing from the screen it stops writing. But in some cases MobileSheet is not stop to writing the line. It goes on until the pen tip is out of the detection range of the screen.
This problem also appears when using the backside of the pen to delete something.
I'm not totally clear but it could be that this has something to do with the hand detection. If i start writing before i lay down my hand on the screen it mostly works. When the pen tip is detected after i layed down my hand on the screen it really often gets out of control.
To be clear that the problem only exists in MobileSheets i've tested writing in OneNote and on the Win10 Scribbel Tool. Both without problems.
Any ideas?