03-04-2020, 10:55 AM
Hi Mike
I tried updating Windows10 to the latest Nov update 10.0.18362.628 Build 18363 as you suggested.
Unfortunately, it didn't fix the problem with Local File Import. Running MobileSheets 2.8.9. SurfaceBook 64bit 8GB.
I also tried using Batch Import and while it doesn't immediately crash, it seemed to take forever and when it finally returned the dialog box, having successfully imported 1 of 1 files, the app was hung up and wouldn't respond to close the dialog.
Cursor was still active so I closed the app to escape.
Tried Local File Import again; still crashes immediately.
What can I provide you to troubleshoot this issue?
john L
I tried updating Windows10 to the latest Nov update 10.0.18362.628 Build 18363 as you suggested.
Unfortunately, it didn't fix the problem with Local File Import. Running MobileSheets 2.8.9. SurfaceBook 64bit 8GB.
I also tried using Batch Import and while it doesn't immediately crash, it seemed to take forever and when it finally returned the dialog box, having successfully imported 1 of 1 files, the app was hung up and wouldn't respond to close the dialog.
Cursor was still active so I closed the app to escape.
Tried Local File Import again; still crashes immediately.
What can I provide you to troubleshoot this issue?
john L