10-16-2013, 04:56 PM
Hello William,
Really sorry to hear you are suddenly having problems with MobileSheets. Was everything stable with earlier versions of the software on the Nexus 7? I seem to be getting odd reports of the new Nexus 7 not working well with MobileSheets, but I'm not sure why yet. Did you submit a crash report when the problem occurs? I don't seem have to have any crash reports on Google Play from a Nexus 7 user related to importing/renaming PDFs. I'm hoping I can track down this problem without needing to buy a Nexus 7 myself. The more information you can provide, the better.
Sorry I didn't catch you before you posted a review on Google Play - I'll do what I can to get this fixed ASAP.
Thanks,
Mike
Really sorry to hear you are suddenly having problems with MobileSheets. Was everything stable with earlier versions of the software on the Nexus 7? I seem to be getting odd reports of the new Nexus 7 not working well with MobileSheets, but I'm not sure why yet. Did you submit a crash report when the problem occurs? I don't seem have to have any crash reports on Google Play from a Nexus 7 user related to importing/renaming PDFs. I'm hoping I can track down this problem without needing to buy a Nexus 7 myself. The more information you can provide, the better.
Sorry I didn't catch you before you posted a review on Google Play - I'll do what I can to get this fixed ASAP.
Thanks,
Mike