08-01-2021, 10:09 AM
If you are creating a library backup file under Settings->Backup and Restore->Backup Library, the backup file is created on internal storage in a temporary file location first, then uploaded to the cloud. So if you don't have enough internal storage available, you will run into that error.
Synchronizing to a cloud folder works differently though - a .msb isn't created like with a library backup. Instead, all of the library files are just uploaded directly to Dropbox along with a copy of the database. So you won't run into the same storage issue with that.
Having missing files in your library certainly could impact the library sync, but I don't think it's related to the issue you are seeing here. Please try something for me - Sync to a folder called something like "Sync" instead of synchronizing to the root folder of Dropbox. I want to see if that might have something to do with the issue you are seeing. Synchronizing to the root folder is going to create a mess in your Dropbox account, so it's best not to do that.
Thanks,
Mike
Synchronizing to a cloud folder works differently though - a .msb isn't created like with a library backup. Instead, all of the library files are just uploaded directly to Dropbox along with a copy of the database. So you won't run into the same storage issue with that.
Having missing files in your library certainly could impact the library sync, but I don't think it's related to the issue you are seeing here. Please try something for me - Sync to a folder called something like "Sync" instead of synchronizing to the root folder of Dropbox. I want to see if that might have something to do with the issue you are seeing. Synchronizing to the root folder is going to create a mess in your Dropbox account, so it's best not to do that.
Thanks,
Mike