10-02-2021, 08:25 AM
What kind of tablet are you currently using and what OS version are you running? Did you recently install any OS updates that could be related to this? If you plug in the FireFly pedal with a USB cable to your tablet, does it start behaving like you would expect? Another user that had a similar problem connected his tablet with a USB cable and then the pedal started working as expected, so I'm just curious if you will experience the same thing.
I would like you to do some tests to see if this is an issue with how the pedal is communicating with the OS. Set the pedal so that it sends page up/page down commands, then load an internet browser and browse to a page that you can scroll up or down. Press the pedal and see if the page scrolls immediately, or if it exhibits the same behavior where it can sometimes take multiple seconds to respond.
Thanks,
Mike
I would like you to do some tests to see if this is an issue with how the pedal is communicating with the OS. Set the pedal so that it sends page up/page down commands, then load an internet browser and browse to a page that you can scroll up or down. Press the pedal and see if the page scrolls immediately, or if it exhibits the same behavior where it can sometimes take multiple seconds to respond.
Thanks,
Mike