10-11-2021, 09:08 AM
What version of MobileSheets are you currently running? You can check this by going to Settings->About. If you are not running version 3.3.0, I would recommend updating to see if this has any impact on the issue. If it does not, then I would recommend we try to repair things in the following way:
1) Go to C:\Users\<your username>\AppData\Local\Packages\41730Zubersoft.MobileSheets_ys1c8ct2g6ypr\LocalState and move/copy the contents of the folder somewhere safe.
2) Uninstall MobileSheets and reinstall it
3) Copy back all of the song folders and mobilesheets.db, but do not copy over the .xml files. These are the settings files, and we first want to test to see if the audio player works correctly with the default settings.
4) If the audio player works properly, now close MobileSheets, copy the settings files back to MobileSheets, and start it again. See if the audio player works.
Let me know how that goes. You might also want to create a library backup file under Settings->Backup and Restore->Backup Library before testing anything to ensure you can restore everything easily if needed.
Mike
1) Go to C:\Users\<your username>\AppData\Local\Packages\41730Zubersoft.MobileSheets_ys1c8ct2g6ypr\LocalState and move/copy the contents of the folder somewhere safe.
2) Uninstall MobileSheets and reinstall it
3) Copy back all of the song folders and mobilesheets.db, but do not copy over the .xml files. These are the settings files, and we first want to test to see if the audio player works correctly with the default settings.
4) If the audio player works properly, now close MobileSheets, copy the settings files back to MobileSheets, and start it again. See if the audio player works.
Let me know how that goes. You might also want to create a library backup file under Settings->Backup and Restore->Backup Library before testing anything to ensure you can restore everything easily if needed.
Mike