01-04-2022, 01:28 AM
Hello,
I am a big fan of the app and use it on multiple devices. Newest among them is a Samsung Note 10.1, on which I installed the app yesterday. Today, I wanted to sync it to my already existing cloud library on Google Drive. I chose the correct Google account and then the file browser opened. However, instead of showing the file structure there was a message in German (which is the vesion I am using), which translates to "can not access "root"", after which nothing more happened and the file window remained empty.
After this happened, whenever I now try to sync my library, when I open the Google-Drive sync option, the empty file window appears, but nothing can be clicked. After a few seconds the app crashes and starts anew, giving me the option to send a report.
This behaviour has persisted both after resetting everything in the app via the options menu as well as resetting the entire app via the android options themselves.
I hope some solution can be found, as I am very fond of this app and its functions and would like to use it on this device as well. However, manually importing and updating my entire library is somewhat unrealistic considering its size and complexity.
Best regards.
I am a big fan of the app and use it on multiple devices. Newest among them is a Samsung Note 10.1, on which I installed the app yesterday. Today, I wanted to sync it to my already existing cloud library on Google Drive. I chose the correct Google account and then the file browser opened. However, instead of showing the file structure there was a message in German (which is the vesion I am using), which translates to "can not access "root"", after which nothing more happened and the file window remained empty.
After this happened, whenever I now try to sync my library, when I open the Google-Drive sync option, the empty file window appears, but nothing can be clicked. After a few seconds the app crashes and starts anew, giving me the option to send a report.
This behaviour has persisted both after resetting everything in the app via the options menu as well as resetting the entire app via the android options themselves.
I hope some solution can be found, as I am very fond of this app and its functions and would like to use it on this device as well. However, manually importing and updating my entire library is somewhat unrealistic considering its size and complexity.
Best regards.