04-18-2022, 04:54 AM
When you say, "no success" what exactly does that mean? Did you get an error message? Did it say the import was successful but nothing happened? Did you get a file conflict dialog asking how you wanted to handle the file? Was the file a duplicate file that was ignore because it already matched something in the library? On the file import settings dialog, what duplicate file behavior do you have selected? How are you going about verifying whether an import is successful or not? Are you just looking for the songs on the songs tab? Are you reimporting files with the same name? If so, it should be popping up a file conflict dialog for each and every file, unless they are duplicates and are ignored.
As a side note, I think you may be much better off using a trick where you can manage your own files and folders. You would just need to do the following:
1) Go to Settings->Storage->Set MobileSheets Storage Location and select a folder you want to manage. The library will be moved there
2) Before importing any file, copy it into the storage location under a folder you want it be under
3) Now import the file and there will be no conflicts. MobileSheets does not try to move files that are already inside the storage location when imported.
If you do that, you'll never have file conflicts, and if you want to update an existing song, you can either use the swap file feature or just drop the PDF in the storage location and replace the existing version. MobileSheets will scan for changes when it sees the file has changed and will account for a different number of pages if needed.
I would like to resolve any issues, because you said the process dialog never closes while importing. That definitely sounds like a major problem. You said you are importing from an external hard drive, but you did not indicate which process you used in MobileSheets to import the files. Are you using Import->Local File? How are you selecting multiple files with the same name if you do this as that should be impossible from a single folder? That's why I need more information on exactly how to reproduce the issue you are seeing.
Thanks,
Mike
As a side note, I think you may be much better off using a trick where you can manage your own files and folders. You would just need to do the following:
1) Go to Settings->Storage->Set MobileSheets Storage Location and select a folder you want to manage. The library will be moved there
2) Before importing any file, copy it into the storage location under a folder you want it be under
3) Now import the file and there will be no conflicts. MobileSheets does not try to move files that are already inside the storage location when imported.
If you do that, you'll never have file conflicts, and if you want to update an existing song, you can either use the swap file feature or just drop the PDF in the storage location and replace the existing version. MobileSheets will scan for changes when it sees the file has changed and will account for a different number of pages if needed.
I would like to resolve any issues, because you said the process dialog never closes while importing. That definitely sounds like a major problem. You said you are importing from an external hard drive, but you did not indicate which process you used in MobileSheets to import the files. Are you using Import->Local File? How are you selecting multiple files with the same name if you do this as that should be impossible from a single folder? That's why I need more information on exactly how to reproduce the issue you are seeing.
Thanks,
Mike