05-12-2022, 05:46 PM
Can you verify that you have uninstalled MobileSheets Trial? I just want to make sure you aren't connecting using MobileSheetsTrial, because users have done that in the past without realizing it. If you purchased MobileSheets through the Google Play store, then you should have an icon for that. Assuming you are loading the paid version, are you able to import more than eight files into your library? If so, something very strange is going on where the companion app is detecting the tablet as running the trial version. Which app store did you purchase through?
Mike
Mike