08-14-2022, 03:26 AM
This is an issue I have tried to address with the companion app, but after my last round of changes, I was unable to reproduce the issue anymore. The companion basically gets into a state where it's waiting for the last remaining data from the tablet to confirm that the backup is complete, but it never gets those packets, so it sits there waiting forever. If you use task manager to just kill the companion app, the backup won't get deleted and if it was at 100%, it probably has all of the data in it. I'll have to see if there is anything I can do to get around this issue if users are still encountering it.
Mike
Mike