02-27-2023, 05:39 AM
According to the manual, that keyboard has a USB-B connection on the back. Please try connecting your tablet over USB instead of bluetooth, change the connection type to USB in the MobileSheets settings, and then repeat these tests. I want to see if it at least works over USB.
Also, it would be a good idea to completely forget the bluetooth pairing with the keyboard in the bluetooth settings, turn bluetooth off, then back on, then go through the pairing procedure again, then connect with MobileSheets again to see if it works. If you've verified that it works over USB, then this would help rule out any issues with a faulty bluetooth connection.
Mike
Also, it would be a good idea to completely forget the bluetooth pairing with the keyboard in the bluetooth settings, turn bluetooth off, then back on, then go through the pairing procedure again, then connect with MobileSheets again to see if it works. If you've verified that it works over USB, then this would help rule out any issues with a faulty bluetooth connection.
Mike