03-18-2023, 03:05 PM
So, just to be clear - you installed the Universal ADB drivers for your tablet in order to use the USB connection feature in the companion app? Most users don't utilize that feature, as it can be a pain to get working correctly (as you also have to enable USB debugging and such on the device), so I just want to be absolutely sure. Just having the device connected with a USB cable will not cause MobileSheets to connect over USB - it will still use WiFi unless you specifically use the USB connection option in the companion app.
As far as the error, if it's always happening on the same two files (125 and 199), can you do smaller batches like 50 at a time so we can try to narrow down the scope of the problem? It's possible MobileSheets is having an issue with specific files that are being imported.
Thanks,
Mike
As far as the error, if it's always happening on the same two files (125 and 199), can you do smaller batches like 50 at a time so we can try to narrow down the scope of the problem? It's possible MobileSheets is having an issue with specific files that are being imported.
Thanks,
Mike