08-26-2023, 08:31 PM
Hi,
I managed update on the WIN10-tablet by doing like Mike said. Here again the listed steps:
1) Backup MobileSheet database (using "settings" => "backup and restore")
2) Uninstall version 3.8.9 with "add / remove programs"
3) log into Microsoft store
4) search for MobileSheets (Microsoft found it has been already purchased)
5) Click Install => version 3.8.12 has been installed after a while.
6) Restore MobileSheet database (using "settings" => "backup and restore")
Sync between Win10-Laptop and Win10-tablet is now working again. (Since the sync problem has only come up once in 3 years now, I am fine with this solution.)
Thanks a lot to Mike for this fast support reply and congratulations to the team for the great programming work your putting in this project every day.
Stefan
I managed update on the WIN10-tablet by doing like Mike said. Here again the listed steps:
1) Backup MobileSheet database (using "settings" => "backup and restore")
2) Uninstall version 3.8.9 with "add / remove programs"
3) log into Microsoft store
4) search for MobileSheets (Microsoft found it has been already purchased)
5) Click Install => version 3.8.12 has been installed after a while.
6) Restore MobileSheet database (using "settings" => "backup and restore")
Sync between Win10-Laptop and Win10-tablet is now working again. (Since the sync problem has only come up once in 3 years now, I am fine with this solution.)
Thanks a lot to Mike for this fast support reply and congratulations to the team for the great programming work your putting in this project every day.
Stefan