crash when trying to sync

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crash when trying to sync

Zubersoft Offline

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Posts: 13,205
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Joined: Apr 2012
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09-22-2023, 03:35 AM

Another user had a similar issue recently. Can you please try going to C:\Users\<your username>\AppData\Local\Packages\41730Zubersoft.MobileSheets_ys1c8ct2g6ypr\LocalState using a Windows file explorer window, delete sync_devices_settings.xml, then restart MobileSheets and try synchronizing again? I'd like to know if that resolves the crash.

Thanks,
Mike

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Messages In This Thread

crash when trying to sync - by frenchingermany - 09-21-2023, 08:25 PM

RE: crash when trying to sync - by Zubersoft - 09-22-2023, 03:00 AM

RE: crash when trying to sync - by frenchingermany - 09-22-2023, 03:03 AM

RE: crash when trying to sync - by frenchingermany - 09-22-2023, 03:04 AM

RE: crash when trying to sync - by Zubersoft - 09-22-2023, 03:35 AM

RE: crash when trying to sync - by frenchingermany - 09-23-2023, 12:52 AM

RE: crash when trying to sync - by Zubersoft - 09-23-2023, 02:53 AM

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