10-15-2023, 07:29 AM
That's definitely very concerning. Did you update the firmware on the device? If not, definitely do that. You may also want to try backing up your library under Settings->Backup and Restore->Backup Library, uninstall MobileSheets, reinstall it, restore the backup and see if that has any impact on the issue. If it does not, you may want to free your license under Settings->About->Deauthenticate License, factory reset your tablet, reinstall MobileSheets, restore the backup and see if that fixes it. I'm not sure what else to suggest as no other users are reporting this and I don't experience it on either of my BOOX tablets.
Mike
Mike