05-28-2024, 03:28 PM
Hello,
I am using MobileSheets on a Boox Tab X, Android v11, MobileSheets v3.8.40.
I am experiencing a problem (I think it's happened about 3 times now?) where MobileSheets closes unexpectedly while I'm using it, returning me to the tablet home screen, and won't let me reopen the app for a minute or two. (When I tap the app icon to open it, nothing happens.) I think this has to do with the update process as then after a minute or two when it lets me reopen the app, it pops up the "would you like to install this update" window (or whatever the precise phrasing is, I forget).
1) Please help? Why does the app close? Does anyone else have this problem?
2) If I turn off the WiFi can I safely prevent this issue from occurring? For obvious reasons I'm scared to perform from my Boox when there's a chance it might randomly close and refuse to show me my music for at least a minute...
Thank you!
I am using MobileSheets on a Boox Tab X, Android v11, MobileSheets v3.8.40.
I am experiencing a problem (I think it's happened about 3 times now?) where MobileSheets closes unexpectedly while I'm using it, returning me to the tablet home screen, and won't let me reopen the app for a minute or two. (When I tap the app icon to open it, nothing happens.) I think this has to do with the update process as then after a minute or two when it lets me reopen the app, it pops up the "would you like to install this update" window (or whatever the precise phrasing is, I forget).
1) Please help? Why does the app close? Does anyone else have this problem?
2) If I turn off the WiFi can I safely prevent this issue from occurring? For obvious reasons I'm scared to perform from my Boox when there's a chance it might randomly close and refuse to show me my music for at least a minute...
Thank you!