07-20-2024, 07:12 PM
Hello,
I have multiple users importing from a Dropbox Folder in order to import 800+ files of string quartet music. When I add new music, I ask the musicians to Import again and tick 'avoid duplicates' as a way of being able to import just the new things.
It's been working smoothly so far.
However, in the last month, I have had 3-4 users experience an error message and they are unable to import the new PDFs that have entered the Dropbox folder (without going in and manually selecting individual items, which I'd like to avoid as it runs the risk of people missing PDFs when there are lots of new PDFs to import)
"Unable to read file from Dropbox. k4b@ece0b8d. Reported error - HO.u. Unable to resolve host "content.dropboxapi.com" No address associated with hostname."
Can you help ? It's happening for some users, but not others (all Android).
I have multiple users importing from a Dropbox Folder in order to import 800+ files of string quartet music. When I add new music, I ask the musicians to Import again and tick 'avoid duplicates' as a way of being able to import just the new things.
It's been working smoothly so far.
However, in the last month, I have had 3-4 users experience an error message and they are unable to import the new PDFs that have entered the Dropbox folder (without going in and manually selecting individual items, which I'd like to avoid as it runs the risk of people missing PDFs when there are lots of new PDFs to import)
"Unable to read file from Dropbox. k4b@ece0b8d. Reported error - HO.u. Unable to resolve host "content.dropboxapi.com" No address associated with hostname."
Can you help ? It's happening for some users, but not others (all Android).