07-21-2024, 03:56 AM
It's hard to find information on why that might be happening. I looked up that error and Dropbox responded to another person that reported is as follows:
Based on the error message you posted, this is failing because your machine was unable to look up the 'content.dropboxapi.com' host. That's the correct hostname, and it is resolving correctly for me.
That being the case it appears to be an issue with your DNS server, which is out of our control. Please check on your DNS server to see why it is not returning a result for content.dropboxapi.com.
I don't know why those users would be experiencing a DNS Lookup error though, or why it would have suddenly happened in the last month. I have not made any changes to MobileSheets since April. I've seen some other users saying their connection to the Dropbox server failed during an upload/download. So it could just be a temporary connection issue.
Mike
Based on the error message you posted, this is failing because your machine was unable to look up the 'content.dropboxapi.com' host. That's the correct hostname, and it is resolving correctly for me.
That being the case it appears to be an issue with your DNS server, which is out of our control. Please check on your DNS server to see why it is not returning a result for content.dropboxapi.com.
I don't know why those users would be experiencing a DNS Lookup error though, or why it would have suddenly happened in the last month. I have not made any changes to MobileSheets since April. I've seen some other users saying their connection to the Dropbox server failed during an upload/download. So it could just be a temporary connection issue.
Mike