09-26-2024, 06:21 AM
Davidowens - are you running Windows 10, 11? What variant of Windows (home edition, enterprise, etc)? Does it happen with every PDF you've tried or only a specific one? What about if you drop in an image file? It may be worth completely uninstalling the companion app, downloading it again (https://www.zubersoft.download/MobileShe...panion.exe) and seeing if that resolves the issue. It could be an installation issue.
Mike
Mike