09-30-2024, 06:03 AM
(09-26-2024, 06:21 AM)Zubersoft Wrote: Davidowens - are you running Windows 10, 11? What variant of Windows (home edition, enterprise, etc)? Does it happen with every PDF you've tried or only a specific one? What about if you drop in an image file? It may be worth completely uninstalling the companion app, downloading it again (https://www.zubersoft.download/MobileShe...panion.exe) and seeing if that resolves the issue. It could be an installation issue.
Mike
Indeed, it did appear to be an installation issue. The fix of uninstalling and reinstalling from the link provided worked. Thank you!