[Lawrie]

A few users seem to be encountering this, and I'm still trying to figure out the cause, or a workaround. The companion app installer also has to install two dependencies:

Microsoft Windows Desktop Runtime version 8.0.8
Microsoft Visual C++ 2015-2022 Redistributable (x64) - 14.40.33810

It's possible that if there is a conflict with either of those with what is on the machine, that it could cause an installation failure. 

Mike

Hi Mike,
FYI, my PC (Win11 Home - purchased new in June 2024) has:
Microsoft Windows Desktop Runtime - 6.0.35 (x64) version 6.0.35.34113
Microsoft Windows Desktop Runtime - 8.0.10 (x64) version 8.0.10.34118
Microsoft Visual C++ 2015-2022 Redistributable (x64) - 14.40.33816 version 14.40.33816.0
Microsoft Visual C++ 2015-2022 Redistributable (x86) - 14.40.33816 version 14.40.33816.0

I assume that having both 6.0.35 AND 8.0.10 of the Desktop Runtime shouldn't be an issue as I seem to recall that applications check and use versions as required and it isn't unusual for multiple versions to coexist.

Given that my versions of these products are different (mostly more recent to your stated requirements) I think I might leave updating the Companion again until you advise it should be OK

Lawrie