01-29-2025, 11:44 AM
Version 3.9.7 and 3.9.10 are completely compatible. There can be version discrepancies between platforms if I have to release additional updates for a particular platform to address bugs (as was the case with the iOS version).
These kinds of issues are very difficult for me to address if I never encounter any problems with any of my own devices, and I have tested with both personal and business OneDrive accounts. Without access to your specific library and access to your OneDrive account with your cloud folder, the chance of me reproducing the issue is very slim, and I haven't had time yet to add extensive logging to the synchronization feature to track down these kinds of issues to understand what is happening. You can certainly switch to just using a full library backup if you don't actually need the merging capabilities, and that should work reliably. Or you can synchronize to a different cloud service (Dropbox or Google Drive) to see if that gets you past the problem.
Mike
These kinds of issues are very difficult for me to address if I never encounter any problems with any of my own devices, and I have tested with both personal and business OneDrive accounts. Without access to your specific library and access to your OneDrive account with your cloud folder, the chance of me reproducing the issue is very slim, and I haven't had time yet to add extensive logging to the synchronization feature to track down these kinds of issues to understand what is happening. You can certainly switch to just using a full library backup if you don't actually need the merging capabilities, and that should work reliably. Or you can synchronize to a different cloud service (Dropbox or Google Drive) to see if that gets you past the problem.
Mike