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not allowed to install on my Windows laptop
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The Windows version of MobileSheets is sold and distributed separately through the Microsoft Store or through my FastSpring store. The Google Play Store is only used for the Android version for Android devices. If you want to sync, you can use Sync Library->Synchronize to a cloud folder, otherwise for the WiFi option, you need to have MobileSheets running on both devices. The companion app should work, but you have to download and install the companion app on your laptop: https://www.zubersoft.com/mobilesheets/companion

Go through these steps if you have a connection issue:

If you are using the latest versions of both the companion app and tablet app, then the connection issue is most likely caused by a firewall issue. There are usually only a few things you need to look at:

1) On Windows 10, go to the settings for your current network. One way of doing this is clicking the network icon in the taskbar at the bottom right corner in the Windows taskbar, then click on "Change connection properties", and on the dialog showing the network settings for your current network, click "Private". If "Public" is selected, it can cause packets to be blocked. On Windows 11, go to Settings->Network & internet, click "Properties" at the top right below the name of your ethernet or wifi connection, then change the network profile type to "Private network".
2) Next, go to Windows Firewall, click "Allow an app or feature through Windows Firewall" and make sure both private and public are checked for MobileSheets Companion
3) If you still can't connect to your Android device after performing steps #1 and #2, then if you have anti-virus or firewall software running, you should try disabling them to see if they are interfering with the connection.
4) The last thing you should try is rebooting your router. This fixes connection problems frequently for users

If that still doesn't help, try performing a direct connection by clicking the Connection dropdown in the companion app, selecting Manual WiFi Connect, and then entering the IP address shown on the Android device.

Mike
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RE: not allowed to install on my Windows laptop - by Zubersoft - 03-24-2025, 05:48 AM



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