[Zubersoft]

I'm sorry it's been such a hassle Bill. It sometimes helps to reboot your router. The next thing I would like you to try is a manual wifi connection. In the companion app, under the connection menu, is an option for the direct wifi connection. You will need to make sure both the companion app and tablet are set to connect over wifi, and then enter the IP address in the companion that is showing up on the tablet screen (the sync screen). Let me know how the direct connection goes.

On a side note, you are not able to even see the pop up in the companion app when the tablet is in the sync mode right?

Mike