04-16-2015, 05:29 AM
I have a big favor to ask. Please do the following:
1) Load up the companion app, then go to Help->Enable Diagnostic Logging
2) Connect to the tablet
3) When everything is connected, uncheck the Help->Enable Diagnostic Logging option
4) Go to "%APPDATA%\MobileSheetsCompanion" and you will see a log file there with today's date. Please copy and paste the contents of that here so I can see what's going.
Thanks!
Mike
1) Load up the companion app, then go to Help->Enable Diagnostic Logging
2) Connect to the tablet
3) When everything is connected, uncheck the Help->Enable Diagnostic Logging option
4) Go to "%APPDATA%\MobileSheetsCompanion" and you will see a log file there with today's date. Please copy and paste the contents of that here so I can see what's going.
Thanks!
Mike