04-20-2015, 03:13 PM
Hi jusmee,
That's really unusual. Is anyone else having issues completing a backup from the companion app? I just tested it out again on my PC and didn't encounter any issues. For it to just be sitting at 100%, it's either waiting for something it never gets from the tablet, or it's erroring out in some way without handling it properly (less likely).
How large is your library? How large was the backup file from the original? You are running 1.0.2 of the tablet app and 2.0.2 of the companion, correct?
Thanks,
Mike
That's really unusual. Is anyone else having issues completing a backup from the companion app? I just tested it out again on my PC and didn't encounter any issues. For it to just be sitting at 100%, it's either waiting for something it never gets from the tablet, or it's erroring out in some way without handling it properly (less likely).
How large is your library? How large was the backup file from the original? You are running 1.0.2 of the tablet app and 2.0.2 of the companion, correct?
Thanks,
Mike