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Backup error message
#1
I first want to say that this app is great! I love the update; huge help. I use the app primarily for leading worship at church, and the ability to mark notes on the pdf's is a huge plus!

My problem: when trying to backup my library, I get the following message - "The backup has failed to complete due to an error."

I am trying to backup the library to my removable sd card. I am using a Toshiba Thrive tablet, running Android 4.0.4.

1. I go to Options - Backup, Restore, Import

2. I select the path for Removable storage: Path: /mnt/sdcard2

3. I go to Backup Library - Select a backup destination - I select the path in item #2 above - Accept - Backup file name: MobileSheetsBackup.msb - Create

4. The Backup window comes back up. I have both boxes check as defaulted: Backup files on SD card and Backup files on removable storage.

5. I click ok and get the message: "The backup has failed to complete due to an error."

I can go through this same procedure and set the backup destination path as /mnt/sdcard/MobileSheetsLibrary/MobileSheetsBackup.msb, (to put the backup file in the internal memory) click ok, and I get the message "Initiating Backup" but the app hangs there. I wait several minutes and nothing changes, so hit the "back" arrow and get "The backup has been cancelled. The partial backup file will be deleted." Not sure what to do from here.

Any help would be greatly appreciated!
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Messages In This Thread
Backup error message - by copprtop97 - 10-26-2012, 07:04 AM
RE: Backup error message - by Zubersoft - 10-26-2012, 04:02 PM
RE: Backup error message - by cdawe55 - 10-26-2012, 08:50 PM
RE: Backup error message - by copprtop97 - 10-27-2012, 12:00 AM
RE: Backup error message - by Zubersoft - 10-28-2012, 03:40 AM



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