05-24-2016, 01:21 AM
I had the same issue two or three times this year.
It seemed like the connection between the tablet and the MSCompanion was lost. As a result the database on MSPro was completely empty.
Since then I create a backup after every change I make in MSPro and especially before connecting to the companion app.
I can only recommend regular backups to every user.
As I´ve said, it happened several times but I can´t reproduce it.
Kind regards,
Nachthorn
It seemed like the connection between the tablet and the MSCompanion was lost. As a result the database on MSPro was completely empty.
Since then I create a backup after every change I make in MSPro and especially before connecting to the companion app.
I can only recommend regular backups to every user.
As I´ve said, it happened several times but I can´t reproduce it.
Kind regards,
Nachthorn