02-12-2016, 07:36 AM
Hello everyone,
I've got a problem with restoring a backup of my library.
It will run according to plan until song 4986 of 4987. At that point nothing will happen. No error message or anything.
I have tried to restore my backup three times now and the problem stays the same.
I waited for over an hour for the last two files to finish, but still nothing happens.
I am using Windows 10 with the most recent versions of the app and companion pro.
Can this be a problem with the large .msb file (around 5gb)? Is there a way to try the backup without companion and directly via the app? I guess it won't be possible to copy the 5gb backup file onto my FAT32 SD-card, as there is a 4gb file size limit on it, right? Restore does not work via cloud, does it? Are there any other options?
If I abort the process, I can see my library, but the links to the .pdf and .png files don't seem to work properly. I get a message that the file is not found at the expected file path.
Any help would be greatly appreciated! How do you guys deal with >4gb backup files and how do you restore them? Any experience on that?
I've got a problem with restoring a backup of my library.
It will run according to plan until song 4986 of 4987. At that point nothing will happen. No error message or anything.
I have tried to restore my backup three times now and the problem stays the same.
I waited for over an hour for the last two files to finish, but still nothing happens.
I am using Windows 10 with the most recent versions of the app and companion pro.
Can this be a problem with the large .msb file (around 5gb)? Is there a way to try the backup without companion and directly via the app? I guess it won't be possible to copy the 5gb backup file onto my FAT32 SD-card, as there is a 4gb file size limit on it, right? Restore does not work via cloud, does it? Are there any other options?
If I abort the process, I can see my library, but the links to the .pdf and .png files don't seem to work properly. I get a message that the file is not found at the expected file path.
Any help would be greatly appreciated! How do you guys deal with >4gb backup files and how do you restore them? Any experience on that?