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Companion Pro Problems
#10
(10-26-2016, 05:24 AM)Zuberman Wrote: After restoring the partial backup, I connected to the companion app, added songs, deleted songs, added setlists, changed setlists, added genres, added/removed songs from various groups and editing existing songs without seeing a single error of any kind. So I have to assume the problems you are seeing are either related to the network connection, your PC, or to something different about that device.  Hopefully it has nothing to do with Windows 7 as I'm running Windows 10.  Can you try installing Kies 3 from Samsung's site http://www.samsung.com/us/support/owners/app/kies, enable USB debugging on your device, and then try to connect the companion to the tablet using USB? I just want to rule out problems related to networking.  To enable the USB connection in the companion app, go to Settings->Enable Advanced Connection Settings, and then choose Connection->Connect using USB.  Also make sure to tap the USB icon on the tablet sync screen.

Update - I could never get the USB connection to work, so I tried rebooting everything WiFi, and then reloading the Companion from your site.  That seems to have solved my problems,  Plus I learned to create my own backup of the library!  Thanks for your help.
Bob Williams

Samsung Galaxy View 18"
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Messages In This Thread
Companion Pro Problems - by RHW413 - 10-24-2016, 10:58 PM
RE: Companion Pro Problems - by Zubersoft - 10-25-2016, 02:41 AM
RE: Companion Pro Problems - by RHW413 - 10-25-2016, 04:34 AM
RE: Companion Pro Problems - by RHW413 - 10-25-2016, 06:40 AM
RE: Companion Pro Problems - by Zubersoft - 10-25-2016, 07:01 AM
RE: Companion Pro Problems - by RHW413 - 10-26-2016, 04:11 AM
RE: Companion Pro Problems - by RHW413 - 10-26-2016, 04:23 AM
RE: Companion Pro Problems - by Zubersoft - 10-26-2016, 05:15 AM
RE: Companion Pro Problems - by Zubersoft - 10-26-2016, 05:24 AM
RE: Companion Pro Problems - by RHW413 - 11-14-2016, 08:42 AM
RE: Companion Pro Problems - by RHW413 - 01-12-2017, 03:13 PM
RE: Companion Pro Problems - by Zubersoft - 01-12-2017, 04:06 PM
RE: Companion Pro Problems - by RHW413 - 01-12-2017, 08:39 PM
RE: Companion Pro Problems - by Zubersoft - 01-13-2017, 08:11 AM
RE: Companion Pro Problems - by RHW413 - 02-03-2017, 03:39 AM
RE: Companion Pro Problems - by Zubersoft - 02-03-2017, 04:30 AM
RE: Companion Pro Problems - by RHW413 - 07-14-2017, 04:10 AM
RE: Companion Pro Problems - by Zubersoft - 07-14-2017, 10:07 AM



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