[Zubersoft]

It looks like they are forcing me to put in a support ticket if I want help with this problem, claiming that it's due to users modifying their registry or file permissions. Heinz, I have a favor to ask, it looks like these links may be related to the issue:

https://support.microsoft.com/en-us/help...s-modified
https://support.microsoft.com/en-us/help...cation-log
https://answers.microsoft.com/en-us/wind...a14d452f66
https://www.eightforums.com/performance-...4-bit.html
https://answers.microsoft.com/en-us/wind...6986cafede
https://community.spiceworks.com/topic/1...es-on-open

Can you give some of those suggestions a try to see if any of them fix the problem? I hate to make you work on this, but your help is invaluable as I can't reproduce the problem myself. As a last resort, I can try to put in a support ticket with Microsoft, but it comes with a hefty cost.

Thanks,
Mike

Update:
Another article mentioned a problem happening when UAC is disabled. Do you have UAC enabled in Windows 10?