04-29-2021, 10:14 AM
(This post was last modified: 04-29-2021, 10:27 AM by jdelashmit.)
MobileSheets Pro Eink Version: 3.1.0
App Optimization: Off
Firmware Build: 2021-04-07_11-08_3.1_3d92758
Android Version: 9
After entering a note using the text option in the app, it no longer responds to my finger touch, however the factory pen still works. This affects the entire tablet system wide including the homescreen and the orb button. The only part of the screen that responds to finger touch is the top drag down menu which then cannot be retracted without the pen. I tried closing the app but it still remains in the same state. The only solution I have found to re-enable the touchscreen is to reboot the tablet then everything works fine. I have recreated this scenario several times. Not sure if this is just an issue with Note 2 or if other Onyx tablets are affected.
I tested some other notation options and they all create the same situation, in fact as soon as the notation bar populates I can no longer use my finger to touch the screen.
App Optimization: Off
Firmware Build: 2021-04-07_11-08_3.1_3d92758
Android Version: 9
After entering a note using the text option in the app, it no longer responds to my finger touch, however the factory pen still works. This affects the entire tablet system wide including the homescreen and the orb button. The only part of the screen that responds to finger touch is the top drag down menu which then cannot be retracted without the pen. I tried closing the app but it still remains in the same state. The only solution I have found to re-enable the touchscreen is to reboot the tablet then everything works fine. I have recreated this scenario several times. Not sure if this is just an issue with Note 2 or if other Onyx tablets are affected.
I tested some other notation options and they all create the same situation, in fact as soon as the notation bar populates I can no longer use my finger to touch the screen.