07-11-2014, 12:03 PM
Hello Bonvicken,
It's very weird that the companion app is no longer working. Do you have Windows Firewall enabled or anti-virus software? It might be worth trying to disable both to see if it helps.
As far as copying data between profiles, you will need to make a library backup on one profile, and then import this library backup on the other profile. Let me know if you need information on library backups. You will find the backup features under Options->Utilities.
Mike
It's very weird that the companion app is no longer working. Do you have Windows Firewall enabled or anti-virus software? It might be worth trying to disable both to see if it helps.
As far as copying data between profiles, you will need to make a library backup on one profile, and then import this library backup on the other profile. Let me know if you need information on library backups. You will find the backup features under Options->Utilities.
Mike