05-12-2016, 06:03 AM
(This post was last modified: 05-12-2016, 06:28 AM by SeppHaslinger.)
Hi everyone,
I know this is an old thread but I think that I was able to reproduce said problem.
Maybe this helps in finding the actual problem.
I think I did the following to accidentally delete MY COMPLETE LIBRARY both on my tablet and inside the desktop companion (which is presumably only mirroring the tablet's acutal content?)
- connected tablet and pc (Samsung Galaxy Note Pro 12.2, Android app version 1.4.6 // pc app version 2.3.7)
- creating 1-2 new songs using the pc app --> all fine
- doing some other stuff away from the pc, keeping the tablet's connection (approx. 10-15 minutes)
- coming back to the pc, trying to create a new song
- --> error message, something like "cant create/copy file"
- disconnecting from pc by the "disconnect" button on the android app
- --> NOW EVERYTHING IS GONE, DATABASE SEEMS COMPLETELY BROKEN
I checked the actual files on the tablet which were still there.
Had a backup file ready to compensate most of the alleged loss.
My workaround now will be to make a backup everytime before I change anything using the MobileSheetsPro Companion,
but it would be wonderful to get some insight in the actual misbehaviour (maybe it is me doing something wrong here) and find a solution.
Thank you very much for your concern and help.
Kindest regards from Germany,
Sepp
Edit: This happened to me twice during the last three weeks. Same behaviour both times.
Edit 2: Phase of said inactivity was even shorter now (maybe 2 mintues), but the error occured a third time.
Got to capture the error message I always get right before the database will be shown as completely empty:
Popup-Title:
"Transfer Error"
Message:
"An error was encountered transferring the following files:
[it is an mp3 file that I dragged and dropped onto the companion app when creating a new song, after I put the pdf file in]
The associated song will not display correctly. Ensure that you don't have files/folders locked that may have prevented deleted exisiting files."
I ensured that nothing is locked. What is the actual problem?
I know this is an old thread but I think that I was able to reproduce said problem.
Maybe this helps in finding the actual problem.
I think I did the following to accidentally delete MY COMPLETE LIBRARY both on my tablet and inside the desktop companion (which is presumably only mirroring the tablet's acutal content?)
- connected tablet and pc (Samsung Galaxy Note Pro 12.2, Android app version 1.4.6 // pc app version 2.3.7)
- creating 1-2 new songs using the pc app --> all fine
- doing some other stuff away from the pc, keeping the tablet's connection (approx. 10-15 minutes)
- coming back to the pc, trying to create a new song
- --> error message, something like "cant create/copy file"
- disconnecting from pc by the "disconnect" button on the android app
- --> NOW EVERYTHING IS GONE, DATABASE SEEMS COMPLETELY BROKEN
I checked the actual files on the tablet which were still there.
Had a backup file ready to compensate most of the alleged loss.
My workaround now will be to make a backup everytime before I change anything using the MobileSheetsPro Companion,
but it would be wonderful to get some insight in the actual misbehaviour (maybe it is me doing something wrong here) and find a solution.
Thank you very much for your concern and help.
Kindest regards from Germany,
Sepp
Edit: This happened to me twice during the last three weeks. Same behaviour both times.
Edit 2: Phase of said inactivity was even shorter now (maybe 2 mintues), but the error occured a third time.
Got to capture the error message I always get right before the database will be shown as completely empty:
Popup-Title:
"Transfer Error"
Message:
"An error was encountered transferring the following files:
[it is an mp3 file that I dragged and dropped onto the companion app when creating a new song, after I put the pdf file in]
The associated song will not display correctly. Ensure that you don't have files/folders locked that may have prevented deleted exisiting files."
I ensured that nothing is locked. What is the actual problem?