• 0 Vote(s) - 0 Average
  • 1
  • 2
  • 3
  • 4
  • 5
Mobilesheets data gone
#8
I'm going to be looking into this problem this weekend to see if I can identify any issues. It should be perfectly fine to press the disconnect button. If you do this in the middle of things still transferring, that obviously is never a good idea, but it certainly should not cause a loss of the database file. I tried putting a lot of code in to prevent the database from being corrupted or being lost, but apparently this code is not executing properly (I've never actually experienced the problem with the library being erased though). While testing, I usually just close the companion application to generate the disconnection, so you can try that in the future if there truly is some sort of issue with the tablet disconnect button. I'll post any information that I gather while trying to reproduce the issue this weekend.

You may be able to recover your library by going to Settings->Backup and Restore->Restore Automatic Database Backup and selecting one of the backups.

Mike
Reply


Messages In This Thread
Mobilesheets data gone - by jules - 09-27-2014, 08:46 PM
RE: Mobilesheets data gone - by jeffn1 - 09-27-2014, 10:03 PM
RE: Mobilesheets data gone - by GraemeJ - 09-28-2014, 01:38 AM
RE: Mobilesheets data gone - by Zubersoft - 09-28-2014, 02:59 PM
RE: Mobilesheets data gone - by jules - 09-28-2014, 04:08 PM
RE: Mobilesheets data gone - by SeppHaslinger - 05-12-2016, 06:03 AM
RE: Mobilesheets data gone - by ilacad.erik - 05-15-2016, 02:43 AM
RE: Mobilesheets data gone - by Zubersoft - 05-15-2016, 04:44 AM
RE: Mobilesheets data gone - by Zubersoft - 05-15-2016, 08:42 AM
RE: Mobilesheets data gone - by ilacad.erik - 05-16-2016, 01:48 AM
RE: Mobilesheets data gone - by Nachthorn - 05-24-2016, 01:21 AM



Users browsing this thread:
1 Guest(s)


  Theme © 2014 iAndrew  
Powered By MyBB, © 2002-2024 MyBB Group.