[Dyanne]

Hi Dyanne,

I am really sorry to hear you've been running into issues. I have a fix coming that may take care of what you are seeing. I'd like you to try something for me: if you load a song, and you see the loading screen, then you hit the back button, and load that same song again, does it load normally? If so, the fix I'm going to push out will take care of the problem.

Mike

It still does not load and it pops all the way out of the software.  A couple of times, it brought up a song for a split second and then shut down. Thanks for the quick reply!