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Companion Pro Problems
#15
(01-13-2017, 08:11 AM)Zuberman Wrote: If it's not a huge undertaking, starting with a new database is a good idea. Uninstalling and reinstalling will accomplish that, as well as going to Settings->Other Settings->Clear Library.  As for the backup, I believe it was requested that I use a default name that includes the current date, so I'll have to look into doing that. As for automatic backups, I only keep two backups, as described above, and overwrite them when needed.

Why would you want to use an earlier version of the companion? And when you say hope for future upgrades, what do you mean? I'll keep updating the companion and releasing bug fixes and enhancements as needed.  In this case, the corruption problem is one I haven't encountered even once in all the testing I've done over 5 years with around 10 devices.  It's very difficult to fix a problem that I can't reproduce.  When I created tests to purposefully cause errors, my error handling worked well.  If the database is corrupted and the backup is corrupted as well, there is very little than can be done about that unfortunately (the OS deletes the file immediately).  It would be really useful if I could figure out if the corruption only occurs when using the companion app, or if it also happens when just using the tablet.

Mike
Mike, Still having problems with new MSP updates causing database problems (latest updates caused the problems to return) so I have settled on MSP version 2.4.6, and getting perfect results.  There seems to be a problem buried in the newer updates, and I understand that finding the cause is difficult.  On this version, it wants to automatically update every time the program is opened, and I close that update.  There is a switch setting under the Help menu, but I cannot get that to stay unchecked.  Is there a special way to save that I do not want Automatic updates?
Bob Williams

Samsung Galaxy View 18"
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Messages In This Thread
Companion Pro Problems - by RHW413 - 10-24-2016, 10:58 PM
RE: Companion Pro Problems - by Zubersoft - 10-25-2016, 02:41 AM
RE: Companion Pro Problems - by RHW413 - 10-25-2016, 04:34 AM
RE: Companion Pro Problems - by RHW413 - 10-25-2016, 06:40 AM
RE: Companion Pro Problems - by Zubersoft - 10-25-2016, 07:01 AM
RE: Companion Pro Problems - by RHW413 - 10-26-2016, 04:11 AM
RE: Companion Pro Problems - by RHW413 - 10-26-2016, 04:23 AM
RE: Companion Pro Problems - by Zubersoft - 10-26-2016, 05:15 AM
RE: Companion Pro Problems - by Zubersoft - 10-26-2016, 05:24 AM
RE: Companion Pro Problems - by RHW413 - 11-14-2016, 08:42 AM
RE: Companion Pro Problems - by RHW413 - 01-12-2017, 03:13 PM
RE: Companion Pro Problems - by Zubersoft - 01-12-2017, 04:06 PM
RE: Companion Pro Problems - by RHW413 - 01-12-2017, 08:39 PM
RE: Companion Pro Problems - by Zubersoft - 01-13-2017, 08:11 AM
RE: Companion Pro Problems - by RHW413 - 02-03-2017, 03:39 AM
RE: Companion Pro Problems - by Zubersoft - 02-03-2017, 04:30 AM
RE: Companion Pro Problems - by RHW413 - 07-14-2017, 04:10 AM
RE: Companion Pro Problems - by Zubersoft - 07-14-2017, 10:07 AM



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