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problems with cloud
#1
Photo 
Hello,
I just installed Mobilesheet WIndows 10. I am alredy using Android version.
I tried to sync to library using clouds but I receive errors for both googledrive and dropbox.

[Image: Screenshot_2018_09_18_23_06_51.png]
[Image: Screenshot_2018_09_18_23_15_47.png]
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#2
In order to connect to Dropbox or Google Drive, I use a generic web view component which is basically a stripped down version of internet explorer (it's what Microsoft provides). So what you are seeing is that internet explorer type component saying it can't connect to the website for the cloud service you selected. Is there something on your box that would prevent internet explorer from connecting to one of those websites? Have you changed the default settings in internet explorer for security or do you have other things on your system which would be preventing that such as a proxy or vpn? 

Mike
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#3
(09-20-2018, 02:45 AM)Zuberman Wrote: In order to connect to Dropbox or Google Drive, I use a generic web view component which is basically a stripped down version of internet explorer (it's what Microsoft provides). So what you are seeing is that internet explorer type component saying it can't connect to the website for the cloud service you selected. Is there something on your box that would prevent internet explorer from connecting to one of those websites? Have you changed the default settings in internet explorer for security or do you have other things on your system which would be preventing that such as a proxy or vpn? 

Mike

I really don't know ...
I installed mobilesheet on my main Windows 10 notebook.
I have dropbox and googledrive installed and fully working ...
Is there anything I could try ???
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#4
If you go to Dropbox using internet explorer outside of MobileSheets on that notebook, does it work? Make sure you use internet explorer, not edge or a different browser.

Thanks,
Mike
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#5
(09-20-2018, 06:31 AM)Zuberman Wrote: If you go to Dropbox using internet explorer outside of MobileSheets on that notebook, does it work? Make sure you use internet explorer, not edge or a different browser.

Thanks,
Mike

Yes ... I can reach dropbox site using Internet Explorer (32bit)
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#6
If you go to "About your PC" in Window 10, what version are you currently running?
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#7
1809 (the lastest update, I think)
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#8
I imagine the result is the same, but if you try to use Import->Dropbox or Import->Google Drive, so you see the same behavior? Have any other users seen this? I'm really not sure how to figure this one out yet.

UPDATE:
Looks like I was wrong and the WebView component uses the Microsoft Edge rendering engine. Do you see any different behavior if you navigate to Dropbox or Google Drive in the Edge browser?

Thanks,
Mike
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#9
(09-20-2018, 09:08 AM)Zuberman Wrote: I imagine the result is the same, but if you try to use Import->Dropbox or Import->Google Drive, so you see the same behavior? Have any other users seen this? I'm really not sure how to figure this one out yet.

UPDATE:
Looks like I was wrong and the WebView component uses the Microsoft Edge rendering engine. Do you see any different behavior if you navigate to Dropbox or Google Drive in the Edge browser?

Thanks,
Mike

yes ... there was a problem with Edge and with microsoft Store, after last update ...


Now it's working but ... when trying to sync to googledrive library no pdf file is recreated (files have 0kb size) as in this picture:
[Image: Screenshot_2018_09_20_09_17_16.png]
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#10
Those file paths look very wrong. They look as if they came from an Android backup but weren't properly fixed.  Did you upload your Android tablet library to this folder and are synchronizing to the Windows 10 version? Did you change the default storage location in the Android version? Your Android device is running version 2.3.8, correct?

Thanks,
Mike
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