[Zubersoft]

The backup is probably complete, but the companion app was waiting for some messages at the end that it never received. If you kill the companion app in task manager, then the backup file should be fine (you can verify this after). As for what happened the first time around, it sounds like the networking on the tablet wasn't working correctly (might have been an OS issue if you force closed MobileSheetsPro and the same issue occurred after reloading). Might not be a bad idea to reboot the router too to eliminate issues there.

Mike