01-02-2021, 05:13 AM
Running MobileSheets 3.0.0 on Microsoft Surface Pro 7 with Windows 10, OS build 18363.1256
Processor: Intel® Core™ i5-1035G4 CPU @ 1.10GHz, 1498 Mhz, 4 Core(s), 8 Logical Processor(s)
Installed physical memory: 8 GB
After the update to 3.0.0 MobileSheets started displaying blank pages – all black -- every third or fourth page, as well as showing only a blank page with the annotation rotator at the start. Sometimes it was random. This behavior happened with foot pedal or a finger or keyboard press.
I read as many forum messages as I could find from Surface Pro users.
In this post:
https://zubersoft.com/mobilesheets/forum...ack+screen
I read that the user found that the language was a possible issue. I checked my language under Display Settings. It was set to System Default. I changed it to English. The problem disappeared for the file I was reading. I changed the language to German and then to English. It seemed like the problem disappeared.
But the problem recurred when I loaded another file that was in the library, whether I had ever read it before or not. I quickly went back to Display Settings, changed the language to German, and then to English, and the problem went away again.
This is odd behavior that I never saw before the upgrade. I will plan to always change the language to German and then to English before I start playing from a file, so that I am not faced with a blank page.
Based on this message:
https://zubersoft.com/mobilesheets/forum...p?tid=6436
I checked the memory usage for MobileSheets in the Task Manager, and it is really minimal. I am not running any other program at the same time, and the background programs are not using too much memory.
As of now, whether a file is cropped or not cropped doesn’t seem to matter, but I will continue to test that issue.
I am happy to test anything you suggest, as I assume you do not have a Surface Pro.
Processor: Intel® Core™ i5-1035G4 CPU @ 1.10GHz, 1498 Mhz, 4 Core(s), 8 Logical Processor(s)
Installed physical memory: 8 GB
After the update to 3.0.0 MobileSheets started displaying blank pages – all black -- every third or fourth page, as well as showing only a blank page with the annotation rotator at the start. Sometimes it was random. This behavior happened with foot pedal or a finger or keyboard press.
I read as many forum messages as I could find from Surface Pro users.
In this post:
https://zubersoft.com/mobilesheets/forum...ack+screen
I read that the user found that the language was a possible issue. I checked my language under Display Settings. It was set to System Default. I changed it to English. The problem disappeared for the file I was reading. I changed the language to German and then to English. It seemed like the problem disappeared.
But the problem recurred when I loaded another file that was in the library, whether I had ever read it before or not. I quickly went back to Display Settings, changed the language to German, and then to English, and the problem went away again.
This is odd behavior that I never saw before the upgrade. I will plan to always change the language to German and then to English before I start playing from a file, so that I am not faced with a blank page.
Based on this message:
https://zubersoft.com/mobilesheets/forum...p?tid=6436
I checked the memory usage for MobileSheets in the Task Manager, and it is really minimal. I am not running any other program at the same time, and the background programs are not using too much memory.
As of now, whether a file is cropped or not cropped doesn’t seem to matter, but I will continue to test that issue.
I am happy to test anything you suggest, as I assume you do not have a Surface Pro.